Enterprise Solutions
As your independent agent, Lunop works with you to develop a strategy to meet the specific needs of your business — while saving you significant amounts of money.
Here are just a few examples:
Business Continuity Strategy
If calling is critical to your business, you need a business continuity strategy. We can implement a unique multi-carrier solution that allows your business to continue running without interruption, even through carrier outages and natural disasters. Downtime is reduced and service interruptions are minimized. Plus, you save money by sending your calls on the lowest-cost route.
Multi-Carrier Solution
Two dedicated lines are included in your network design and you select the two carriers you prefer. Our provider will load your 800 numbers with routing and traffic allocation into the carrier's switch, and will store this information in the national toll-free database. If a carrier goes down, our provider is the Responsible Organization that will immediately access the database and switch the traffic to the alternative carrier. This strategy redirects both inbound and outbound calls. Including two carriers in your network also gives you the ability to route your calls through the lowest-cost carrier, based on your calling patterns.
Be Your Own “Resp Org” Services
Resp Org services are ideal for businesses with a high volume of inbound calls and for those with a large number of toll-free numbers or toll-free traffic. With this arrangement, your business can reserve and set up your own 800 numbers, routing and control percentage and geographic allocation. By acting as the responsible organizationyour company benefits from more power and control.
Here's how:
• Achieves highest level of disaster recovery on inbound calls.
• Eliminates downtime. If a carrier circuit goes down, you access SMS/800 database to immediately switch traffic.
• Provides lowest rates by least-cost routing among our providers’ multiple carrier network.
• Enables customers to make their own toll-free changes
• Saves time by eliminating coordination of change requests.
• Provides instant access to account information.
